Apple Inc.
(NASDAQ: AAPL; formerly Apple Computer, Inc.) is an American multinational
corporation that designs and sells consumer electronics, computer software, and
personal computers. The company's best-known hardware products are the
Macintosh line of computers, the iPod, the iPhone and the iPad. Its software
includes the Mac OS X operating system; the iTunes media browser; the iLife
suite of multimedia and creativity software; the iWork suite of productivity
software; Aperture, a professional photography package; Final Cut Studio, a
suite of professional audio and film-industry software products; Logic Studio,
a suite of music production tools; the Safari web browser; and iOS, a mobile
operating system.
As of July
2011, Apple has 364 retail stores in thirteen countries,and an online store.It
is the largest publicly traded company in the world by market capitalization,as
well as the largest technology company in the world by revenue and profit, more
than Google and Microsoft combined.As of September 24, 2011, the company had
60,400 permanent full-time employees and 2,900 temporary full-time employees
worldwide;its worldwide annual revenue in 2010 totalled $65 billion, growing to
$108 billion in 2011.
Fortune
magazine named Apple the most admired company in the United States in 2008, and
in the world from 2008 to 2012.However, the company has received widespread
criticism for its contractors' labor, and for its environmental and business
practices.
Established
on April 1, 1976 in Cupertino, California, and incorporated January 3, 1977,the
company was named Apple Computer, Inc. for its first 30 years. The word
"Computer" was removed from its name on January 9, 2007,as its
traditional focus on personal computers shifted towards consumer electronics.
History
1976–1980: The early years
Apple was
established on April 1, 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne,to
sell the Apple I personal computer kit. They were hand-built by Wozniak and
first shown to the public at the Homebrew Computer Club.The Apple I was sold as
a motherboard (with CPU, RAM, and basic textual-video chips)—less than what is
today considered a complete personal computer.The Apple I went on sale in July
1976 and was market-priced at $666.66 ($2,723 in 2012 dollars, adjusted for
inflation.)
Apple was
incorporated January 3, 1977without Wayne, who sold his share of the company
back to Jobs and Wozniak for $800. Multi-millionaire Mike Markkula provided
essential business expertise and funding of $250,000 during the incorporation
of Apple.
The Apple II
was introduced on April 16, 1977 at the first West Coast Computer Faire. It
differed from its major rivals, the TRS-80 and Commodore PET, because it came
with character cell based color graphics and an open architecture. While early
models used ordinary cassette tapes as storage devices, they were superseded by
the introduction of a 5 1/4 inch floppy disk drive and interface, the Disk II.
The Apple II
was chosen to be the desktop platform for the first "killer app" of
the business world—the VisiCalc spreadsheet program.VisiCalc created a business
market for the Apple II, and gave home users an additional reason to buy an
Apple II—compatibility with the office.According to Brian Bagnall, Apple
exaggerated its sales figures and was a distant third place to Commodore and
Tandy until VisiCalc came along.
By the end of
the 1970s, Apple had a staff of computer designers and a production line. The
company introduced the ill-fated Apple III in May 1980 in an attempt to compete
with IBM and Microsoft in the business and corporate computing market.
Jobs and
several Apple employees including Jef Raskin visited Xerox PARC in December
1979 to see the Xerox Alto. Xerox granted Apple engineers three days of access
to the PARC facilities in return for the option to buy 100,000 shares (800,000
split-adjusted shares) of Apple at the pre-IPO price of $10 a share. Jobs was
immediately convinced that all future computers would use a graphical user
interface (GUI), and development of a GUI began for the Apple Lisa.
In 1980,
Apple went public, generating more capital than any IPO since Ford Motor
Company in 1956 and instantly creating more millionaires (about 300) than any
company in history.
1981–1985: Lisa and Macintosh
Steve Jobs
began working on the Apple Lisa in 1978 but in 1982 he was pushed from the Lisa
team due to infighting, and took over Jef Raskin's low-cost-computer project,
the Macintosh. A turf war broke out between Lisa's "corporate shirts"
and Jobs' "pirates" over which product would ship first and save
Apple. Lisa won the race in 1983 and became the first personal computer sold to
the public with a GUI, but was a commercial failure due to its high price tag and
limited software titles.
In 1984,
Apple next launched the Macintosh. Its debut was announced by the now famous
$1.5 million television commercial "1984". It was directed by Ridley
Scott, aired during the third quarter of Super Bowl XVIII on January 22, 1984,
and is now considered a watershed event for Apple's success and a
"masterpiece".
The Macintosh
initially sold well, but follow-up sales were not strong[46] due to its high
price and limited range of software titles. The machine's fortunes changed with
the introduction of the LaserWriter, the first PostScript laser printer to be
offered at a reasonable price, and PageMaker, an early desktop publishing
package. The Mac was particularly powerful in this market due to its advanced
graphics capabilities, which had necessarily been built in to create the
intuitive Macintosh GUI. It has been suggested that the combination of these
three products was responsible for the creation of the desktop publishing
market.
In 1985 a
power struggle developed between Jobs and CEO John Sculley, who had been hired
two years earlier.The Apple board of directors instructed Sculley to
"contain" Jobs and limit his ability to launch expensive forays into
untested products. Rather than submit to Sculley's direction, Jobs attempted to
oust him from his leadership role at Apple. Sculley found out that Jobs had
been attempting to organize a putsch and called a board meeting at which
Apple's board of directors sided with Sculley and removed Jobs from his
managerial duties.Jobs resigned from Apple and founded NeXT Inc. the same year.
1986–1993: Rise and fall
Having
learned several painful lessons after introducing the bulky Macintosh Portable
in 1989, Apple introduced the PowerBook in 1991. The Macintosh Portable was
designed to be just as powerful as a desktop Macintosh, but weighed 7.5
kilograms (17 lb) with a 12-hour battery life. The same year, Apple introduced
System 7, a major upgrade to the operating system, which added color to the
interface and introduced new networking capabilities. It remained the
architectural basis for Mac OS until 2001.
The success
of the PowerBook and other products brought increasing revenue.For some time,
it appeared that Apple could do no wrong, introducing fresh new products and
generating increasing profits in the process. The magazine MacAddict named the
period between 1989 and 1991 as the "first golden age" of the
Macintosh.
Following the
success of the Macintosh LC, Apple introduced the Centris line, a low-end
Quadra offering, and the ill-fated Performa line that was sold in several
confusing configurations and software bundles to avoid competing with the
various consumer outlets such as Sears, Price Club, and Wal-Mart, who were the
primary dealers for these models. The result was disastrous for Apple as
consumers did not understand the difference between models.
During this
time Apple experimented with a number of other failed consumer targeted
products including digital cameras, portable CD audio players, speakers, video
consoles, and TV appliances. Enormous resources were also invested in the
problem-plagued Newton division based on John Sculley's unrealistic market
forecasts.[citation needed] Ultimately, all this proved too-little-too-late, as
Apple's market share and stock prices continued to slide.
Apple saw the
Apple II series as too expensive to produce, while taking away sales from the
low end Macintosh.In 1990, Apple released the Macintosh LC with a single
expansion slot for the Apple IIe Card to migrate Apple II users to the
Macintosh platform.Apple stopped selling the Apple IIe in 1993.
Microsoft
continued to gain market share with Windows, focusing on delivering software to
cheap commodity personal computers while Apple was delivering a richly
engineered, but expensive, experience.Apple relied on high profit margins and
never developed a clear response. Instead they sued Microsoft for using a
graphical user interface similar to the Apple Lisa in Apple Computer, Inc. v.
Microsoft Corporation.The lawsuit dragged on for years before it was finally
dismissed. At the same time, a series of major product flops and missed
deadlines sullied Apple's reputation, and Sculley was replaced by Michael
Spindler.
1994–1997: Attempts at reinvention
The Newton
was Apple's first foray into the PDA markets, as well as one of the first in
the industry. Despite being a financial flop at the time of its release, it
helped pave the way for the Palm Pilot and Apple's own iPhone and iPad in the
future.
By the early
1990s, Apple was developing alternative platforms to the Macintosh, such as the
A/UX. Apple had also begun to experiment in providing a Mac-only online portal
which they called eWorld, developed in collaboration with America Online and
designed as a Mac-friendly alternative to other online services such as
CompuServe. The Macintosh platform was itself becoming outdated because it was
not built for multitasking, and several important software routines were
programmed directly into the hardware. In addition, Apple was facing
competition from OS/2 and UNIX vendors like Sun Microsystems. The Macintosh
would need to be replaced by a new platform, or reworked to run on more powerful
hardware.
In 1994,
Apple allied with IBM and Motorola in the AIM alliance. The goal was to create
a new computing platform (the PowerPC Reference Platform), which would use IBM
and Motorola hardware coupled with Apple's software. The AIM alliance hoped
that PReP's performance and Apple's software would leave the PC far behind,
thus countering Microsoft. The same year, Apple introduced the Power Macintosh,
the first of many Apple computers to use IBM's PowerPC processor.
In 1996,
Michael Spindler was replaced by Gil Amelio as CEO. Gil Amelio made many
changes at Apple, including extensive layoffs.After multiple failed attempts to
improve Mac OS, first with the Taligent project, then later with Copland and
Gershwin, Amelio chose to purchase NeXT and its NeXTSTEP operating system,
bringing Steve Jobs back to Apple as an advisor.On July 9, 1997, Gil
Amelio was ousted by the board of directors after overseeing a three-year
record-low stock price and crippling financial losses. Jobs became the interim
CEO and began restructuring the company's product line.
At the 1997
Macworld Expo, Steve Jobs announced that Apple would join Microsoft to release
new versions of Microsoft Office for the Macintosh, and that Microsoft made a
$150 million investment in non-voting Apple stock.
On November
10, 1997, Apple introduced the Apple Online Store, tied to a new build-to-order
manufacturing strategy.
1998–2005: Return to profitability
On August 15,
1998, Apple introduced a new all-in-one computer reminiscent of the Macintosh
128K: the iMac. The iMac design team was led by Jonathan Ive, who would later
design the iPod and the iPhone.The iMac featured modern technology and a unique
design, and sold almost 800,000 units in its first five months.
Through this
period, Apple purchased several companies to create a portfolio of professional
and consumer-oriented digital production software. In 1998, Apple announced the
purchase of Macromedia's Final Cut software, signaling its expansion into the
digital video editing market.The following year, Apple released two video
editing products: iMovie for consumers and, for professionals, Final Cut Pro,
which has gone on to be a significant video-editing program, with 800,000 registered
users in early 2007.In 2002 Apple purchased Nothing Real for their advanced
digital compositing application Shake,as well as Emagic for their music
productivity application Logic, which led to the development of their
consumer-level GarageBand application.iPhoto's release the same year completed
the iLife suite.
Mac OS X,
based on NeXT's OPENSTEP and BSD Unix was released on March 24, 2001, after
several years of development. Aimed at consumers and professionals alike, Mac
OS X aimed to combine the stability, reliability and security of Unix with the
ease of use afforded by an overhauled user interface. To aid users in migrating
from Mac OS 9, the new operating system allowed the use of OS 9 applications
through Mac OS X's Classic environment.
On May 19,
2001, Apple opened the first official Apple Retail Stores in Virginia and
California.Later on July 9 they bought Spruce Technologies, a DVD authoring
company. On October 23 of the same year, Apple announced the iPod portable
digital audio player, and started selling it on November 10. The product was
phenomenally successful — over 100 million units were sold within six years.In
2003, Apple's iTunes Store was introduced, offering online music downloads for
$0.99 a song and integration with the iPod. The service quickly became the
market leader in online music services, with over 5 billion downloads by June
19, 2008.
Since 2001
Apple's design team has progressively abandoned the use of translucent colored
plastics first used in the iMac G3. This began with the titanium PowerBook and
was followed by the white polycarbonate iBook and the flat-panel iMac.
2005–2007: The Intel transition
At the
Worldwide Developers Conference keynote address on June 6, 2005, Steve Jobs
announced that Apple would begin producing Intel-based Mac computers in 2006.On
January 10, 2006, the new MacBook Pro and iMac became the first Apple computers
to use Intel's Core Duo CPU. By August 7, 2006 Apple had transitioned the
entire Mac product line to Intel chips, over one year sooner than announced.The
Power Mac, iBook, and PowerBook brands were retired during the transition; the
Mac Pro, MacBook, and MacBook Pro became their respective successors.On April
29, 2009, The Wall Street Journal reported that Apple was building its own team
of engineers to design microchips.
Apple also
introduced Boot Camp to help users install Windows XP or Windows Vista on their
Intel Macs alongside Mac OS X.
Apple's
success during this period was evident in its stock price. Between early 2003
and 2006, the price of Apple's stock increased more than tenfold, from around
$6 per share (split-adjusted) to over $80. In January 2006, Apple's market cap
surpassed that of Dell.Nine years prior, Dell's CEO Michael Dell said that if
he ran Apple he would "shut it down and give the money back to the
shareholders."
Although
Apple's market share in computers had grown, it remained far behind competitors
using Microsoft Windows, with only about 8% of desktops and laptops in the U.S.
2007–2011: Widespread success
Apple
achieved widespread success with consumer electronics that refer to Apple's
iPhone, iPod Touch and iPad that introduced innovations in respective devices:
mobile phones, portable music players and personal computers. The business
model of offering a store for applications to be purchased was an innovation
from a business point of view. Touch screens had been invented and seen in
mobile devices before, but Apple was the first to achieve mass market adoption
of a touch screen based user interface that included particular pre-programmed
touch gestures. The widespread success was continuing when Apple's co-founder
and chief executive officer Steve Jobs passed away, but some speculated that
this would lead to Apple's days of technological innovation and compelling
product design to become things of the past.
Delivering
his keynote speech at the Macworld Expo on January 9, 2007, Jobs announced that
Apple Computer, Inc. would from that point on be known as Apple Inc., because
computers were no longer the main focus of the company, which had shifted its
emphasis to mobile electronic devices. The event also saw the announcement of the
iPhone and the Apple TV.The following day, Apple shares hit $97.80, an all-time
high at that point. In May, Apple's share price passed the $100 mark.
In an article
posted on Apple's website on February 6, 2007, Steve Jobs wrote that Apple
would be willing to sell music on the iTunes Store without DRM (which would allow
tracks to be played on third-party players) if record labels would agree to
drop the technology.On April 2, 2007, Apple and EMI jointly announced the
removal of DRM technology from EMI's catalog in the iTunes Store, effective in
May.Other record labels followed later that year.
In July of
the following year, Apple launched the App Store to sell third-party
applications for the iPhone and iPod Touch.Within a month, the store sold 60
million applications and brought in $1 million daily on average, with Jobs
speculating that the App Store could become a billion-dollar business for
Apple.Three months later, it was announced that Apple had become the
third-largest mobile handset supplier in the world due to the popularity of the
iPhone.
On December
16, 2008, Apple announced that after over 20 years of attending Macworld, 2009
would be the last year Apple would be attending the Macworld Expo, and that
Phil Schiller would deliver the 2009 keynote in lieu of the expected Jobs.Almost
exactly one month later, on January 14, 2009, an internal Apple memo from Jobs
announced that he would be taking a six-month leave of absence, until the end
of June 2009, to allow him to better focus on his health and to allow the
company to better focus on its products without having the rampant media
speculating about his health.Despite Jobs' absence, Apple recorded its
best non-holiday quarter (Q1 FY 2009) during the recession with a revenue of
$8.16 billion and a profit of $1.21 billion.
After years
of speculation and multiple rumored "leaks" Apple announced a large
screen, tablet-like media device known as the iPad on January 27, 2010. The
iPad runs the same touch based operating system that the iPhone uses and many
of the same iPhone apps are compatible with the iPad. This gave the iPad a
large app catalog on launch even with very little development time before the
release. Later that year on April 3, 2010, the iPad was launched in the US and
sold more than 300,000 units on that day and reaching 500,000 by the end of the
first week.In May of the same year, Apple's market cap exceeded that of
competitor Microsoft for the first time since 1989.
Apple
released the fourth generation iPhone, which introduced video calling, multitasking,
and a new uninsulated stainless steel design, which acts as the phone's
antenna. Because of this antenna implementation, some iPhone 4 users reported a
reduction in signal strength when the phone is held in specific ways. After a
large amount of media coverage including mainstream news organizations, Apple
held a press conference where they offered buyers a free rubber 'bumper' case,
which had been proven to eliminate the signal reduction issue. Later that year
Apple again refreshed its iPod line of MP3 players which introduced a
multi-touch iPod Nano, iPod Touch with FaceTime, and iPod Shuffle with buttons
which brought back the buttons of earlier generations.
In October
2010, Apple shares hit an all-time high, eclipsing $300.Additionally, on
October 20, Apple updated their MacBook Air laptop, iLife suite of
applications, and unveiled Mac OS X Lion, the latest installment in their Mac
OS X operating system.On January 6, 2011, the company opened their Mac App
Store, a digital software distribution platform, similar to the existing iOS
App Store.Apple was featured in the documentary Something Ventured which
premiered in 2011.
2011–present: Post–Steve Jobs era
On January
17, 2011, Jobs announced in an internal Apple memo that he would take another
medical leave of absence, for an indefinite period, to allow him to focus on
his health. Chief operating officer Tim Cook took up Jobs' day-to-day
operations at Apple, although Jobs would still remain "involved in major
strategic decisions for the company."Apple became the most valuable
consumer-facing brand in the world.In June 2011, Steve Jobs surprisingly took
the stage and unveiled iCloud. iCloud is an online storage and syncing service
for music, photos, files and software which replaced MobileMe, Apple's previous
attempt at content syncing.This would be the last product launch Jobs would
attend before his death. It has been argued that Apple has achieved such efficiency
in its supply chain that the company operates as a monopsony (one buyer, many
sellers), in that it can dictate terms to its suppliers.Briefly in July 2011,
due to the debt-ceiling crisis, Apple's financial reserves were greater than those
of the US Government.On August 24, 2011, Jobs resigned his position as CEO of
Apple.He was replaced by Tim Cook and Jobs became Apple's chairman. Prior to
this, Apple did not have a chairman and instead had two co-lead directors,
Andrea Jung and Arthur D. Levinson, who continued with those titles until
Levinson became Chairman of the Board in November.
On October 4,
2011, Apple announced the iPhone 4S, which includes an improved camera with
1080p video recording, a dual core A5 chip capable of 7 times faster graphics
than the A4, an "intelligent software assistant" named Siri, and
cloud-sourced data with iCloud.One day later, on October 5, 2011, Apple
announced that Jobs had died, marking the end of an era for Apple Inc.The
iPhone 4S was officially released on October 14, 2011. On October 29, 2011,
Apple purchased C3 Technologies, a mapping company, for $240 million. C3 is the
third mapping company Apple has purchased so far.On January 10, 2012,
Apple acquired Anobit, an Israeli hardware company that developed and supplies
a proprietary memory signal processing technology that improves the performance
of flash-memory used in iPhones and iPads for $390 million.
On January
19, 2012, Apple's Phil Schiller introduced iBooks Textbooks for iOS and iBook Author
for Mac OS X in New York.This was the first major announcement by Apple since
the passing of Steve Jobs, who stated in his biography that he wanted to
reinvent the textbook and education. The 3rd generation iPad was announced on
March 7, 2012. It includes a Retina display, a new CPU, a five megapixel
camera, and 1080p video recording.
Products and marketing
Mac and accessories
- Mac Mini, consumer sub-desktop computer and server introduced in 2005.
- iMac, consumer all-in-one desktop computer introduced in 1998.
- Mac Pro, workstation-class desktop computer introduced in 2006, replacing the Power Macintosh.
- MacBook Pro, professional notebook introduced in 2006, replacing the PowerBook.
- MacBook Air, ultra-thin, ultra-portable notebook introduced in 2008.
Apple also
sells a variety of computer accessories for Mac computers including the AirPort
wireless networking products, Time Capsule, Thunderbolt Display, Magic Mouse,
Magic Trackpad, Wireless Keyboard, and the Apple Battery Charger.
iPad
On January
27, 2010, Apple introduced their much-anticipated media tablet, the iPad
running a modified version of iOS. It offers multi-touch interaction with
multimedia formats including newspapers, magazines, ebooks, textbooks, photos,
movies, TV shows videos, music, word processing documents, spreadsheets, video
games, and most existing iPhone apps.It also includes a mobile version of
Safari for web browsing, as well as access to the App Store, iTunes Library,
iBooks Store, contacts, and notepad.
Content is
downloadable via Wi-Fi and optional 3G service or synced through the user's
computer.AT&T was initially the sole US provider of 3G wireless access for
the iPad.
On March 2,
2011, Apple introduced an updated iPad model which had a faster processor and
two cameras on the front and back respectively. The iPad 2 also added support
for optional 3G service provided by Verizon in addition to the existing
offering by AT&T.However, the availability of the iPad 2 has been limited
as a result of the devastating earthquake and ensuing tsunami in Japan in March
2011.
On March 7,
2012, Apple introduced the iPad 3, aka, "The New iPad". The iPad 3
added LTE service from AT&T or Verizon and an upgraded processor, the A5X.
It also added the "Retina" display (2048 by 1536 resolution)
originally found on the iPhone 4 and iPhone 4S. The dimensions and form factor
remained relatively unchanged, with "The New iPad" being a fraction
thicker and heavier than the previous version, and minor positioning changes.
Since the
tablet launched in 2010, iPad users have downloaded 3 billion apps, while the
total App Store downloads is up to over 25 billion downloads.
iPod
On October
23, 2001, Apple introduced the iPod digital music player. It has evolved to
include various models targeting the wants of different users. The iPod is the
market leader in portable music players by a significant margin, with more than
220 million units shipped as of September 2009.Apple has partnered with Nike to
offer the Nike+iPod Sports Kit enabling runners to synchronize and monitor
their runs with iTunes and the Nike+ website. Apple currently sells four
variants of the iPod.
iPod Shuffle,
ultraportable digital audio player first introduced in 2005, currently
available in a 2 GB model.
iPod Nano,
portable media player first introduced in 2005, currently available in 8 and 16
GB models. The latest generation has a FM radio, a pedometer, and a new
multi-touch interface that replaced the traditional iPod click wheel.
iPod Classic
(previously named iPod from 2001 to 2007), portable media player first
introduced in 2001, currently available in a 160 GB model.
iPod Touch,
portable media player that runs iOS, first introduced in September 2007 after
the iPhone went on sale. Currently available in 8, 32, and 64 GB models. The
latest generation features the Apple A4 processor, a Retina Display, and dual
cameras on the front and back. The back camera allows for HD video recording at
720p.
iPhone
At the
Macworld Conference & Expo in January 2007, Steve Jobs revealed the long
anticipated iPhone, a convergence of an Internet-enabled smartphone and iPod.The
original iPhone combined a 2.5G quad band GSM and EDGE cellular phone with
features found in hand held devices, running scaled-down versions of Apple's
Mac OS X (dubbed iOS, formerly iPhone OS), with various Mac OS X applications
such as Safari and Mail. It also includes web-based and Dashboard apps such as
Google Maps and Weather. The iPhone features a 3.5-inch (89 mm) touch screen
display, 4, 8, or 16 GB of memory, Bluetooth, and Wi-Fi (both "b" and
"g").The iPhone first became available on June 29, 2007 for $499 (4
GB) and $599 (8 GB) with an AT&T contract.On February 5, 2008, Apple
updated the original iPhone to have 16 GB of memory, in addition to the 8 GB
and 4 GB models.On June 9, 2008, at WWDC 2008, Steve Jobs announced that the
iPhone 3G would be available on July 11, 2008.This version added support for 3G
networking, assisted-GPS navigation, and a price cut to $199 for the 8 GB
version, and $299 for the 16 GB version, which was available in both black and
white. The new version was visually different from its predecessor in that it
eliminated the flat silver back, and large antenna square for a curved glossy
black or white back. Following complaints from many people, the headphone jack
was changed from a recessed jack to a flush jack to be compatible with more
styles of headphones. The software capabilities changed as well, with the
release of the new iPhone came the release of Apple's App Store; the store
provided applications for download that were compatible with the iPhone. On
April 24, 2009, the App Store surpassed one billion downloads.
On June 8,
2009, at Apple's annual worldwide developers conference, the iPhone 3GS was
announced, providing an incremental update to the device including faster
internal components, support for faster 3G speeds, video recording capability,
and voice control. On June 7, 2010, at WWDC 2010, the iPhone 4 was announced,
which Apple says is its "'biggest leap we've taken" since the
original iPhone.
The phone
includes an all-new design, 960x640 display, Apple's A4 processor used in the
iPad, a gyroscope for enhanced gaming, 5MP camera with LED flash, front-facing
VGA camera and FaceTime video calling. Shortly after the release of the iPhone
4, it was realized by consumers that the new iPhone had reception issues. This
is due to the stainless steel band around the edge of the device, which also
serves as the phone's cellular signal and Wi-Fi antenna. The current fix for
this issue was a "Bumper Case" for the phone distributed for free to
all iPhone 4 owners for a few months. In June 2011, Apple overtook Nokia to
become the world's biggest smartphone maker by volume.
On October 4,
2011, Apple unveiled the iPhone 4S, which was released in the United States,
Canada, Australia, United Kingdom, France, Germany, and Japan on October 14,
2011, with other countries set to follow later in the year.This was the first
iPhone model to feature the Apple A5 chip, as well as the first offered on the
Sprint network (joining AT&T and Verizon Wireless as the United States
carriers offering iPhone models). On October 19, 2011, Apple announced an
agreement with C Spire Wireless to sell the iPhone 4S with that carrier in the
near future, marking the first time the iPhone was officially supported on a regional
carrier's network.
Another
notable feature of the iPhone 4S was Siri voice assistant technology, which
Apple had acquired in 2010,as well as other features, including an
updated 8 megapixel camera with new optics. Apple sold 4 million iPhone 4S
phones in the first three days after its release, which made it not only the
best iPhone launch in Apple's history, but the most-successful launch of any
mobile phone ever.
Apple TV
At the 2007
Macworld conference, Jobs demonstrated the Apple TV, (previously known as the
iTV),a set-top video device intended to bridge the sale of content from iTunes
with high-definition televisions. The device links up to a user's TV and syncs,
either via Wi-Fi or a wired network, with one computer's iTunes library and
streams from an additional four. The Apple TV originally incorporated a 40 GB
hard drive for storage, includes outputs for HDMI and component video, and
plays video at a maximum resolution of 720p.On May 31, 2007 a 160 GB drive was
released alongside the existing 40 GB model and on January 15, 2008 a software
update was released, which allowed media to be purchased directly from the
Apple TV.In September 2009, Apple discontinued the original 40 GB Apple TV and
now continues to produce and sell the 160 GB Apple TV. On September 1, 2010,
alongside the release of the new line of iPod devices for the year, Apple
released a completely redesigned Apple TV. The new device is 1/4 the size, runs
quieter, and replaces the need for a hard drive with media streaming from any
iTunes library on the network along with 8 GB of flash memory to cache media
downloaded. Apple with the Apple TV has added another device to its portfolio
that runs on its A4 processor along with the iPad and the iPhone.
The memory
included in the device is the half of the iPhone 4 at 256 MB; the same as the
iPad, iPhone 3GS, iPod touch 3G, and iPod touch 4G.It has HDMI out as the
only video out source. Features include access to the iTunes Store to rent
movies and TV shows (purchasing has been discontinued), streaming from internet
video sources, including YouTube and Netflix, and media streaming from an
iTunes library. Apple also reduced the price of the device to $99.
Software
Apple
develops its own operating system to run on Macs, OS X, the latest version
being OS X Lion (version 10.7). Apple also independently develops computer
software titles for its OS X operating system. Much of the software Apple
develops is bundled with its computers. An example of this is the
consumer-oriented iLife software package that bundles iMovie, iPhoto and
GarageBand. For presentation, page layout and word processing, iWork is
available, which includes Keynote, Pages, and Numbers. iTunes, QuickTime media
player, Safari web browser, and Software Update are available as free downloads
for both Mac OS X and Windows.
Apple also
offers a range of professional software titles. Their range of server software
includes the operating system OS X Server; Apple Remote Desktop, a remote
systems management application; and Xsan, a Storage Area Network file system.
For the professional creative market, there is Aperture for professional
RAW-format photo processing; Final Cut Pro, a video production suite; Logic
Pro, a comprehensive music toolkit; and Motion, an advanced effects composition
program.
Apple also
offers online services with iCloud, which provides cloud storage and syncing
for a wide range of data, including email, contacts, calendars, photos and
documents. It also offers iOS device backup, and is able to integrate directly
with third-party apps for even greater functionality. iCloud is the fourth
generation of online services provided by Apple, and was preceded by MobileMe,
.Mac and iTools, all which met varying degrees of success.
Marketing
Apple
aficionados wait in line around an Apple retail store in anticipation of a new
product. This branch is located on Fifth Avenue in New York City, with a glass
cube housing a cylindrical elevator and a spiral staircase that lead into the
subterranean store.
"The scenes I witnessed at the
opening of the new Apple store in London's Covent Garden were more like an
evangelical prayer meeting than a chance to buy a phone or a laptop. "
– Alex Riley,
writing for the BBC
Apple' brand
and brand community. Apple's brand's loyalty is considered unusual for any
product. At one time, Apple evangelists were actively engaged by the company,
but this was after the phenomenon was already firmly established. Apple
evangelist Guy Kawasaki has called the brand fanaticism "something that
was stumbled upon".Apple has, however, supported the continuing existence
of a network of Mac User Groups in most major and many minor centers of
population where Mac computers are available.
Mac users
would meet at the European Apple Expo and the San Francisco Macworld Conference
& Expo trade shows where Apple traditionally introduced new products each
year to the industry and public until Apple pulled out of both events. While
the conferences continue, Apple does not have official representation there.
Mac developers, in turn, continue to gather at the annual Apple Worldwide
Developers Conference.
Apple Store
openings can draw crowds of thousands, with some waiting in line as much as a
day before the opening or flying in from other countries for the event.The New
York City Fifth Avenue "Cube" store had a line as long as half a
mile; a few Mac fans took the opportunity of the setting to propose marriage.The
Ginza opening in Tokyo was estimated in the thousands with a line exceeding
eight city blocks.
John Sculley
told The Guardian newspaper in 1997: "People talk about technology, but
Apple was a marketing company. It was the marketing company of the
decade."
Research in
2002 by NetRatings indicate that the average Apple consumer was usually more
affluent and better educated than other PC company consumers. The research
indicated that this correlation could stem from the fact that on average Apple
Inc. products are more expensive than other PC products.
Name
According to
Steve Jobs, Apple was so named because Jobs was coming back from an apple farm,
and he was on a fruitarian diet. He thought the name was "fun, spirited
and not intimidating".
Logos
Apple's first
logo, designed by Ron Wayne, depicts Sir Isaac Newton sitting under an apple
tree.
Almost
immediately, though, this was replaced by Rob Janoff's "rainbow
Apple", the now-familiar rainbow-colored silhouette of an apple with a
bite taken out of it. Janoff presented Jobs with several different
monochromatic themes for the "bitten" logo, and Jobs immediately took
a liking to it. While Jobs liked the logo, he insisted it be in color to humanize
the company.The Apple logo was designed with a bite so that it would not be
recognized as another fruit. The colored stripes were conceived to make the
logo more accessible, and to represent the fact the Apple II could generate
graphics in color.
This logo is
often erroneously referred to as a tribute to Alan Turing, with the bite mark a
reference to his method of suicide.Both the designer of the logo and the
company deny that there is any homage to Turing in the design of the logo.
In 1998, with
the roll-out of the new iMac, Apple discontinued the rainbow theme and began to
use monochromatic themes, nearly identical in shape to its previous rainbow
incarnation, on various products, packaging and advertising. An Aqua-themed
version of the monochrome logo was used from 2001–2003, and a Glass-themed
version has been used since 2003.
Steve Jobs
and Steve Wozniak were Beatles fans,but Apple Inc. had trademark issues with
Apple Corps Ltd., a multimedia company started by The Beatles in 1967,
involving their name and logo. This resulted in a series of lawsuits and
tension between the two companies. These issues ended with settling of their
most recent lawsuit in 2007.
Slogans
Apple's first
slogan, "Byte into an Apple", was coined in the late 1970s.[166] From
1997–2002, Apple used the slogan "Think Different" in advertising
campaigns. Although the slogan has been retired, it is still closely associated
with Apple.Apple also has slogans for specific product lines — for example, "iThink,
therefore iMac" was used in 1998 to promote the iMac,and "Say hello
to iPhone" has been used in iPhone advertisements."Hello" was
also used to introduce the original Macintosh, Newton, iMac ("hello
(again)"), and iPod.
Advertising
Since the
introduction of the Macintosh in 1984 with the 1984 Super Bowl commercial to
the more modern 'Get a Mac' adverts, Apple has been recognized in the past for
its efforts towards effective advertising and marketing for its products,
though its advertising has been criticized for the claims of some more recent
campaigns, particularly 2005 Power Mac ads and iPhone ads in Britain.
Apple's
product commercials gained fame for launching musicians into stardom as a
result of their eye-popping graphics and catchy tunes.First, the company
popularized Canadian singer Feist's "1234" song in its ad campaign.Later,
Apple used the song "New Soul" by French-Israeli singer-songwriter
Yael Naïm to promote the MacBook Air.The debut single shot to the top of the
charts and sold hundreds of thousands of copies in a span of weeks.
Corporate affairs
During the
Mac's early history Apple generally refused to adopt prevailing industry
standards for hardware, instead creating their own.This trend was largely
reversed in the late 1990s beginning with Apple's adoption of the PCI bus in
the 7500/8500/9500 Power Macs. Apple has since adopted USB, AGP,
HyperTransport, Wi-Fi, and other industry standards in its computers and was in
some cases a leader in the adoption of standards such as USB.FireWire is an
Apple-originated standard that has seen widespread industry adoption after it
was standardized as IEEE 1394.
Ever since
the first Apple Store opened, Apple has sold third party accessories.For
instance, at one point Nikon and Canon digital cameras were sold inside the
store. Adobe, one of Apple's oldest software partners,also sells its
Mac-compatible software, as does Microsoft, who sells Microsoft Office for the
Mac. Books from John Wiley & Sons, who publishes the For Dummies series of
instructional books, are a notable exception, however. The publisher's line of
books were banned from Apple Stores in 2005 because Steve Jobs disagreed with
their decision to publish an unauthorized Jobs biography, iCon. After the
launch of the iBookstore, Apple stopped selling physical books, both online and
at the Apple Retail Stores.
Headquarters
Worldwide
Apple Inc.'s
world corporate headquarters are located in the middle of Silicon Valley, at
1–6 Infinite Loop, Cupertino, California. This Apple campus has six buildings
that total 850,000 square feet (79,000 m2) and was built in 1993 by Sobrato
Development Cos.
Apple created
subsidiaries in low-tax places such as Ireland, the Netherlands, Luxembourg and
the British Virgin Islands to cut the taxes it pays around the world. According
to the New York Times, Apple was among the first tech companies to designate
overseas salespeople in high-tax countries in a manner that allowed the company
to sell on behalf of low-tax subsidiaries on other continents, sidestepping
income taxes. Apple was a pioneer of an accounting technique known as the
"Double Irish With a Dutch Sandwich," which reduces taxes by routing
profits through Irish subsidiaries and the Netherlands and then to the
Caribbean.
In 2006,
Apple announced its intention to build a second campus on 50 acres (200,000 m2)
assembled from various contiguous plots (east of N Wolfe Road between
Pruneridge Avenue and Vallco Parkway). Later acquisitions increased this to 175
acres. The new campus, also in Cupertino, will be about 1 mile (1.6 km) east of
the current campus.The new campus building will be designed by Norman Foster.
On June 7,
2011, Steve Jobs gave a presentation to Cupertino City Council, detailing the
architectural design of the new building and its environs. The new campus is
planned to house up to 13,000 employees in one central four-storied circular
building (with a café for 3,000 sitting people integrated) surrounded by
extensive landscape (with parking mainly underground and the rest centralized in
a parking structure). There will be additional buildings such as an auditorium,
R&D facilities, a fitness center and a dedicated generating plant as
primary source of electricity (powered by natural gas and other more
environmentally sound means).
Headquarters for Europe, the Middle East and Africa
Apple's
headquarters for Europe, the Middle East and Africa (EMEA) are located in Cork
in the south of Ireland. The facility, which opened in 1980, was Apple's first
location outside of the United States. Apple Sales International, which deals
with all of Apple's international sales outside of the USA, is located at
Apple's campus in Cork along with Apple Distribution International, which
similarly deals with Apple's international distribution network.
On April 20,
2012, Apple announced the addition of 500 new jobs to its European
headquarters. This will bring the total workforce from around 2,800 to 3,300
employees. The company will build a new office block on its Hollyhill Campus to
accommodate the additional staff.
Corporate culture
Apple was one
of several highly successful companies founded in the 1970s that bucked the
traditional notions of what a corporate culture should look like in organizational
hierarchy (flat versus tall, casual versus formal attire, etc.). Other highly
successful firms with similar cultural aspects from the same period include
Southwest Airlines and Microsoft. Originally, the company stood in opposition
to staid competitors like IBM by default, thanks to the influence of its
founders; Steve Jobs often walked around the office barefoot even after Apple
was a Fortune 500 company. By the time of the "1984" TV ad, this
trait had become a key way the company attempted to differentiate itself from
its competitors.
As the
company has grown and been led by a series of chief executives, each with his
own idea of what Apple should be, some of its original character has arguably
been lost, but Apple still has a reputation for fostering individuality and
excellence that reliably draws talented people into its employ, especially
after Jobs' return. To recognize the best of its employees, Apple created the
Apple Fellows program, awarding individuals who made extraordinary technical or
leadership contributions to personal computing while at the company. The Apple
Fellowship has so far been awarded to a few individuals including Bill
Atkinson,Steve Capps,Rod Holt,Alan Kay,Guy Kawasaki,Al Alcorn,Don Norman,Rich
Page,and Steve Wozniak.
Numerous
employees of Apple have cited that projects without Jobs' involvement often
take longer than projects with his involvement.Another presents the image of
Jobs "wandering the hall with a flame thrower in hand, asking random
people 'do you work on MobileMe?'".
At Apple,
employees are specialists who are not exposed to functions outside their area
of expertise. Jobs saw this as a means of having best-in-class employees in every
role. For instance, Ron Johnson who was Senior Vice President of Retail
Operations until November 1, 2011, was responsible for site selection, in-store
service, and store layout, yet he had no control of the inventory in his stores
(which is done company wide by then-COO and now CEO Tim Cook who has a
background in supply-chain management). This is the opposite of General
Electric's corporate culture which has created well-rounded managers.
Under the
leadership of Tim Cook who joined the company in 1998 and ascended to his
present position as CEO, Apple has developed an extremely efficient and
effective supply chain which has been ranked as the world's best for the four
years 2007–2010. The company's manufacturing, procurement and
logistics enables it to execute massive product launches without having to
maintain large, profit-sapping inventories; Apple's profit margins have been 40
percent compared with 10–20 percent for most other hardware companies in 2011.
Cook's catchphrase to describe his focus on the company's operational edge is
“Nobody wants to buy sour milk”. The company previously advertised its products
as being made in America up to the late 1990s, however as a result of
outsourcing initiatives in the 2000s almost all of its manufacturing is now
done abroad. According to a report by the New York Times, Apple insiders
"believe the vast scale of overseas factories as well as the flexibility,
diligence and industrial skills of foreign workers have so outpaced their
American counterparts that “Made in the U.S.A.” is no longer a viable option
for most Apple products".
Finance
In its fiscal
year ending in September 2011, Apple Inc. hit new heights financially with $108
billion in revenues (increased significantly from $65 billion in 2010) and
nearly $82 billion in cash reserves. Apple achieved these results while losing
market share in certain product categories.
On March 19,
2012, Apple announced plans for a $2.65 per share dividend beginning in fourth
quarter of 2012, per approval by their board of directors.
Environmental record
Greenpeace
has campaigned against Apple on various environmental issues, including a
global end-of-life take-back plan, non-recyclable hardware components and
toxins within iPhone hardware. Since 2003 Greenpeace has campaigned against
Apple's use of particular chemicals in its products, more specifically, the
inclusion of PVC and BFRs in their products.On May 2, 2007, Steve Jobs released
a report announcing plans to eliminate PVC and BFRs by the end of 2008.Apple
has since eliminated PVC and BFRs across its product range,becoming the first
laptop maker to do so
.
In the first
edition, released in August 2006, Apple scored 2.7/10.
The
Environmental Protection Agency rates Apple highest amongst producers of
notebook computers, and fairly well compared to producers of desktop computers
and LCD displays.
In June 2007,
Apple upgraded the MacBook Pro, replacing cold cathode fluorescent lamp (CCFL)
backlit LCD displays with mercury-free LED backlit LCD displays and
arsenic-free glass,and has since done this for all notebooks. Apple has also
phased out BFRs and PVCs from various internal components. Apple offers
information about the emissions, materials, and electrical usage of each product.
In June 2009,
Apple's iPhone 3GS was free of PVC, arsenic, BFRs and had an efficient power
adapter.
In October
2009, Apple upgraded the iMac and MacBook, replacing the cold cathode
fluorescent lamp (CCFL) backlit LCD displays with mercury-free LED backlit LCD
displays and arsenic-free glass.This means all Apple computers have mercury
free LED backlit displays, arsenic-free glass and are without PVC cables. All
Apple computers also have EPEAT Gold status.
In 2010,
Climate Counts, a nonprofit organization dedicated to directing consumers
toward the greenest companies, gave Apple a score of 52 points out of a
possible 100, which puts Apple in their top category "Striding".This
was an increase from May 2008, when Climate Counts only gave Apple 11 points
out of 100, which placed the company last among electronics companies, at which
time Climate Counts also labeled Apple with a "stuck icon", adding
that Apple at the time was "a choice to avoid for the climate conscious
consumer".
In October
2011 Chinese authorities have ordered an Apple supplier to close part of its
plant in Suzhou after residents living nearby raised significant environmental
concerns.
In November
2011 Apple featured in Greenpeace's Guide to Greener Electronics that ranks
electronics manufacturers on sustainability, climate and energy and how green
their products are. The company ranked 4th out of 15 electronics companies
(moving up five places from the previous year) with a score of 4.6/10 down from
4.9.Greenpeace praises Apple's sustainability, noting that the company exceeded
its 70% global recycling goal in 2010. It continues to score well on the
products rating with all Apple products now being free of PVC vinyl plastic and
brominated flame retardants. However, the guide criticizes Apple on the Energy
criteria for not seeking external verification of its greenhouse gas emissions
data and for not setting out any targets to reduce emissions.
In January
2012, Apple announced plans and requested that their cable maker Volex begin
producing halogen-free USB and power cables.
Labor practices
In 2006, the
Mail on Sunday reported on working conditions existed at factories in China
where the contract manufacturers Foxconn and Inventec produced the iPod.The
article stated that one complex of factories that assembles the iPod (among
other items) had over 200,000 workers that lived and worked in the factory,
with employees regularly working more than 60 hours per week. The article also
reported that workers made around $100 per month and were required to live pay
for rent and food from the company, which generally amounted to a little over
half of workers' earnings.
Apple
immediately launched an investigation and worked with their manufacturers to
ensure acceptable working conditions.In 2007, Apple started yearly audits of
all its suppliers regarding worker's rights, slowly raising standards and
pruning suppliers that did not comply. Yearly progress reports have been
published since 2008.In 2010, workers in China planned to sue iPhone
contractors over poisoning by a cleaner used to clean LCD screens. One worker
claimed that he and his coworkers had not been informed of possible
occupational illnesses.After a spate of suicides in a Foxconn facility in China
making iPads and iPhones, albeit at a lower rate than in China as a whole,workers
were forced to sign a legally binding document guaranteeing that they would not
kill themselves.In 2011 Apple admitted that its suppliers' child labor practices
in China had worsened.
Workers in
factories producing Apple products have also been exposed to n-Hexane, a
neurotoxin that is a cheaper alternative than alcohol for cleaning the
products.
1 komentar:
Has anyone ever used the MyService website to have their Macbook repaired?
Posting Komentar